Cancellations of the original booking includes any changes at the request of the customer in the tour reservation or departure date, or no show up at the departure time for whatever reason and miss the flight. Cancellation fees may vary during peak periods (public holiday, eve and day after of public holidays and school holidays)
Between 30-15 Days : Deposit Forfeited
Between 14-07 Days : 50 % of Tour Fare
Between 07-02 Days : 75 % of Tour Fare
2 Working Days or Less or No Show : 100% of Tour Fare
CANCELLATION NOTICE & RIGHT TO REJECT
Cancellation of confirmed booking at your request must be made in writing to avoid misunderstanding and received by the Company to be effective. The company reserves the right to withdraw any itinerary or any bookings made for a client or decline or refuse any person as member of the tour before the commencement of the tour if it appears to the company that any such person is likely to endanger the health or safety, or impair the comfort and enjoyment of other on the tour. In any of the foregoing events, the company’s sole liability shall be limited to a refund on tour fares paid.
CANCELLATION OF TOURS BY COMPANY
We guaranteed tour departure upon receipt of your full tour payment. At times due to low subscription for a particular tour, the company may choose to cancel the entire tour. In such cases, the company will refund any monies paid by you (provided you have made full payment). The company may, if it chooses, recommend alternative tour preferably to the same destination or other tour to you. Should you decide not to accept the alternative, you will be paid within 14 days.
Where the company has not been negligent nor in breach of any duty, do they assume no responsibility for injury, damage accident, loss, delay or irregularities that may be caused to person or property where such occur as a result of circumstances beyond their control. The company is an agent of airline, transport companies etc and is not liable for changes made by suppliers but will render assistance where ever possible. All ticked, coupons and orders are furnished and issued subject in all respect to those terms and condition under which the means of transportation or other service provided thereby are offered or supplied by owners, operator, and public carrier managing agent or agents. The company will not be responsible or liable (for damages, refund or otherwise) for: Mechanical breakdown, government actions, weather, act of God, Strikes, compulsory quarantine or other circumstances beyond its control. The failure of the client to obtain required documentation (e.g. passport, visa, etc)
NO VARIATION OF CONDITION
These conditions cannot be altered or waived except by written agreement between the passenger and the company.